Notification is the first successful key to a product recall or retrofit. This step would involve Recall Management Inc. (RMI) notifying your customers, distributors, retailers and the consumer.
The notification can be dispersed promptly and accurately through the following methods, direct mail, Internet, electronically, fax or by phone. With a toll free phone number and online website in place, our knowledgeable RMI call center professionals can process and handle all your customers concerns and needs. After Initial contact RMI would follow up and track all progress until the completion for each file.